WHO is Responsible for Processing Your Personal Data?
The entity responsible for processing your personal data is Tu Agua México, located at Monterrey s/n. For inquiries about your personal data, contact us at contact@tuaguamexico.com.
WHAT Personal Data Do We Collect?
We may collect the following personal data when you interact with our website or services:
- Contact Information: Name, email address, phone number, shipping, and billing address.
- Account Information: Username and password for account access.
- Purchase Information: Order history, payment methods, and preferences.
- Technical Data: IP address, browser type, operating system, and browsing behavior.
HOW and WHY Do We Use Your Personal Data?
Your personal data is used for the following purposes:
- To Process Orders and Services: Deliver products, manage payments, and provide customer support.
- To Communicate Updates: Send promotions, updates, and relevant notifications.
- To Improve Our Platform: Analyze data to optimize your experience on our website.
- To Comply with Legal Obligations: Respond to regulations and protect our business.
WHO Do We Share Your Personal Data With?
- Service Providers: Payment processors, shipping services, and marketing platforms.
- Legal Authorities: When required by law.
- Authorized Third Parties: Only with your explicit consent.
YOUR RIGHTS
You have the right to:
- Access, correct, or delete your personal data.
- Request data portability.
- Withdraw your consent at any time.
To exercise these rights, contact us at contact@tuaguamexico.com.
DATA PROTECTION
We implement security measures such as encryption and limited access to safeguard your information. We retain your data only as long as necessary to fulfill the purposes outlined in this policy.
CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this policy. Any changes will be posted on this page with the updated date. Last updated: [2024].